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Suggestions, Comments and Complaints

There is a practice complaints procedure to deal with comments, suggestions and complaints. In the event of a complaint, a leaflet summarizing the procedure may be obtained from the reception area or by downloading a copy here.

Click here for copy of Complaints Procedure Leaflet

If a member of the public has a complaint about a GP, Dentist, Pharmacy or Optician that can't be resolved locally with the practice, they need to contact NHS England at:

Email: england.contactus@nhs.net

Telephone: 0300 311 22 33

Address: NHS England
PO Box 16738
Redditch
B97 9PT

Freedom of Information requests should also be directed through the above address/email.

Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur. Dr Andrews is the partner responsible for dealing with complaints.

Comments and suggestions on how we can improve our service to you, the patient, are always welcome. These can be left at reception or emailed to: grahamhunt@nhs.net

Your Neighbourhood Professionals Save time and nominate your local pharmacy. Walter Clayton Personal Training Pure Class Permanent Makeup Origins Spa and Fitness Ltd Alexandra Perry Counsellor Art of Wellbeing Cornfield Law LLP
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Princes Park Health Centre - Wartling Road, Eastbourne East, Sussex, BN22 7PG
Horder Healthcare - Wartling Road, Eastbourne, East Sussex, BN22 7PF
  • Telephone 01323 434101
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Your Neighbourhood Professionals Save time and nominate your local pharmacy. Walter Clayton Personal Training Pure Class Permanent Makeup Origins Spa and Fitness Ltd Alexandra Perry Counsellor Art of Wellbeing Cornfield Law LLP
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