Scam email alert Posted or Updated on 10 Jun 2025

Beware of scam email about GP registration

We’ve been alerted to a scam email, asking patients to update their details to stay registered with their GP. It directs recipients to install software — this is not legitimate.

There is no official programme (local or national) asking patients to confirm registration via additional software.

GP practices may contact you directly to update your contact details, but this will be done personally using trusted methods like letters, phone calls, or official emails.

How to spot a scam email:

Check the sender’s email – is it familiar or slightly off?

Look at the subject line – vague phrases like “Important message” are red flags.

Review the content – are there errors, missing your name, or pressure tactics?

Be cautious of links or downloads – verify by contacting your GP directly through trusted methods, not via the suspicious email.

For more advice, visit the Age UK or National Cyber Security Centre websites. Report scams at Action Fraud.