|
|
SUGGESTIONS,
COMMENTS AND COMPLAINTS
There
is a practice complaints procedure to deal with comments, suggestions
and complaints. In the event of a complaint, a leaflet summarizing the
procedure may be obtained from any member of the reception staff.
Our
aim is to give you the highest possible standard of service and we try
to deal swiftly with any problems that may occur. Dr Stockton is
the partner responsible for dealing with complaints.
CONFIDENTIALITY
All
patient notes are treated with the strictest confidentiality and we comply
with the Data Protection Act 1988.
|
